CUSTOMER CARE SPECIALIST CALL CENTRE/RETAIL
– To be responsible and dedicated to all incoming telephone enquiries / e-mails / fax or e-service from customers, problems and complaints relating to client’s products and services, with the objective of resolving issues as timely, providing first excellent contact resolution
Requirements:
– Willing and able to work 5 days a week (2 off days / week not fix)
– Able to work on rotational shifts including night shift (if and when required), weekends and public holidays
– Minimum is Sijil Pelajaran Malaysia (SPM), Diploma or Bachelor Degree in any field
– Experience in customer service / contact centre is an added advantage
– Ability to read, write and converse fluently in English and Bahasa Malaysia
– Fresh graduates / Entry level applicants are encouraged to apply (training will be provided)
– Basic computer skills in Windows Environment and Microsoft Office applications including MS Outlook, Word, and Excel.
Interested candidates are required to email their updated resume to:
Aidil.Armen@brandtinternational.com
MUHAMAD AIDIL BIN ARMEN
012-3734289
Please be advice that the interview will be held at:
Brandt International
Level 3A, Melilea Tower, No. 6 Avenue 3, The Horizon, Bangsar South, No. 8 Jalan Kerinchi, 59200 Kuala Lumpur.
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