QRM Clerk (Complaint Handling)

Klang, Selangor SMART GLOVE CORPORATION SDN BHD
Job Description
 
·         To ensure all customer complaints received are answered timely.
·         To formulate and to be responsible for all recording, evaluation and processing of customer complaints.
·         Assist in handling customer complaint and conduct verification of corrective and preventive action.
·         To ensure all corrective and preventive action are carried out as plan arrangement.
·         Assist in handling customer complaint and conduct verification of corrective and preventive action.
·         Protect and ensure confidentiality of all company’s documentation and activities, wether commercial or technical in nature, that may put the interest of company at stake, shall not in any form, whether explicit or implied, divulged to non-related entitles. This shall include management approach, strategies and directives in any sites.
·         To perform any other related duties or lawful and reasonable order that may be given by the management from time to time in a manner satisfactory to management and to the company in general.
 
 
 
Requirements
 
•             Candidate must possess at SPM/Higher Secondary/STPM/"A" Level/Pre-U/Professional Certificate/ Diploma in in related field.
•             Mature and self-motivated with good communication, interpersonal and analytical skills.
•             Enjoy challenges and able to work with tight deadlines.

Please attach your completed resume with expected salary to
hasdayanti@sigmaglove.com.my
Only shortlisted candidate will be invited for the interview session.