Job Description: Scripting Executive
Main Purpose of the Job: A Scripting Executive takes overall responsibility for the efficient and timely delivery of scripting function within Millward Brown East Africa. He/She is responsible for communication with Client Service and Operations on projects assigned to him/her. The role involves ownership of project scripting, amending, deploying & closing scripts, managing script schedules (project setup to delivery), managing access to STG and ensuring timely delivery to Clients Service according to the agreed project specification. As scripting executive you will actively seek and communicate ways to improve project scripting at all times. Scripting Executive will be responsible for offering scripting related solutions and communicate the same to CS and Head of outsourcing and client liaisonMain Duties & responsibilities
Receive scripting brief from CS, confirm receipt and agree delivery timingsReceive script prompt materials-Print ads, audios, video,etc - and incorporating them into the scriptCommunicating, negotiation and sharing timelines with CS & Outsourcing & Client Liaison CoordinatorLiaising with Client Service, Outsourcing & Client Liaison Coordinator on ‘Feasibility/Field ability’ of questionnaireLiaise with CS in case of any change with the QuestionnaireCreate a new Project into STG and supply the Project namePrepare a Draft script in STGApply the skips\Routing throughout the scriptTest the script alongside attendant prompt materials -Print ads, audios, video,etc - to make sure it is working rightGranting access rights into STGManaging and maintaining projects in STGAmend scripts to take care of any issues raised by QC/CS to finalise the scriptAdvising and communicating on scripts version to be used in data collectionDeploying and closing scriptsSample (10%) Data check after the pilot to make sure Skips/Routings are working rightFeedback on 10% data check to CS & Outsourcing & Client Liaison CoordinatorProvide feedback as per agreed scripting frequency & format of updates with CS/Outsourcing & Client Liaison CoordinatorMeeting deadlines and taking corrective action where necessary.Handling Script-related queries from CSDevelop key quality control procedures in ScriptingEnsure adherence of local quality standards as laid out in the scripting proceduresConform to key quality control in project scripting as laid out in the ISO manualsPreparation of scripting quality control reportsOrganise and share projects scripting findings/areas of improvement with CSMake recommendations to CS for improvements in futureName files to conform to ISO 20252Documenting all projects files in the ISO folderThorough Knowledge of STG and scripting languageCustomer Focus – CS & PMScripting - Accurate set up of projectsMinimal queries on scripting & pilot dataUltimately responsible for the smooth project(s) scriptingAdherence to key scripting & STG processes, systems and internal controls to ensure the smooth running of the functionBuild relationships with PM, QC, Finance and Outsourcing & Client Liaison CoordinatorSubmitting project scripting updates, reports, reconciliations accurately and timeouslySorting project scripting related queries/issues across the cycle timeouslyProactiveness and high alertnessGood Analytical skillsAttention to detailsPartnering with CS, Finance, PM & QCEnsure compliance in relation to MSRA code of conductBuild a strong working relationship with CS, Finance, PM & QCWork in partnership with client service & QCDevelop a co-operative interdepartmental relationship with CS, Finance, PM & QCBuild a strong working relationship with suppliers(IMRB)Minimum Qualifications / Work ExperienceScripting in STG, DimensionsExposure to questionnaire designMinimum 3 years’ experience working with Survey to Go and DimensionsHands on knowledge of managing scripting for multiple projectsExcellent Numeric skillsExcellent interpersonal skillsAbove average communication skills both verbal and written.Post college qualification would be advantageousProject coordination and management skills would be advantageousExperience working with CAPI/CATI would be advantageousKnowledge of the MSRA code of conductTechnical Competencies RequiredThorough knowledge of Survey to Go & DimensionsData tabulation & Analysis in Survey to GoData conversion from STG to SPSS/Dimensions/QuantumWorking knowledge in Microsoft office packages:ExcelPowerPointPersonal/Behavioural CompetenciesExcellent interpersonal skillsCo-operation and commitmentPersonal driveExcellent attention to details and accuracy in working (proof reading and numbers)Highly organisedManagement of own self developmentHighly motivatedAble to consult and share with othersAbility to work independently and within a teamView difficulties as challenges, retain optimism despite setbacksTake ownership of problems and actionsReceptive to new ideas and ways of doing thingsCommon senseIntegrity and high ethical standardsOrganisation chartTo report into the Outsourcing and Client Liaison CoordinatorIf you believe you meet the requirements for this position please forward your CV and a motivation letter to jobs.kenya@millwardbrown.com
Closing date for submission is CoB 1st December 2014.
*Only short-listed candidates will be contacted.
View the original article here
