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Showing posts with label Technical. Show all posts
Showing posts with label Technical. Show all posts
November 27, 2014
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M-Kopa Head of Technical Operations (East Africa) Job in Nairobi Kenya

M-KOPA Solar, headquartered in Nairobi, Kenya, is the global leader of "pay-as-you-go" energy for off grid customers.
The company was founded in 2011 by former executives behind M-PESA (the world's leading mobile payment platform) on the belief that mobile technology could revolutionize energy services in emerging markets the same way it has already revolutionized the delivery of communications and financial services.

Role Profile: M-Kopa is seeking an experienced technical operations professional to join the M-KOPA Technology Group to support and improve infrastructure and operations for the East Africa region and group technology services.


Position Title: Head of Technical Operations (East Africa)
Location: M-KOPA’s head office in Nairobi, Kenya. The role will require international travel (up to 25%), largely within the East Africa region with some travel to the UK and China as required.
 
Position Start: As soon as possible
 Contract: Permanent contract with initial 3 month probation
 Reporting to: M-KOPA’s Chief Technology Officer

Overall Purpose

The Head of Technical Operations will be responsible for the ongoing support, management and continual improvement of:The technology platforms used by M-KOPA’s offices in East AfricaM-KOPA’s global PAYG energy platform (M-KOPANet) and related technology platformsAs M-KOPA’s business continues to grow, the provision of reliable technology services to M-KOPA employees, customers and partners is an essential part of the success of M-KOPA’s business. The role of Head of Technical Operations is essential in driving quality and reliability for the technology platforms used at M-KOPA, and for delivering new services and innovations that will help M-KOPA maintain its position as the leading supplier of PAYG Solar technologies and services.The Head of Technical Operations will be responsible for driving operational excellence across the technology group, working with senior managers from across M-KOPA’s business, including engineering, software delivery, finance, human resources and sales.Overall responsibility for effective delivery of operational incident management, problem management and escalations for all network and platform services at M-KOPA’s offices and for the MKOPANet Platform hosted services.Driving innovation and quality improvement across the technologies and services used by MKOPA and its partners and customers. Contributing to the development of M-KOPA’s technical operations and platform strategy, including resourcing, skills and budgeting.Planning, prioritising and coordinating the delivery of network and platform projects and services in support of M-KOPA’s business operations, including engagement with and coordination of suppliers and partners.Being responsible for the reliable delivery of technology support services across the East Africa region and for the other M-KOPA technology platforms, including adherence to Service Level Agreements within M-KOPA’s business and for partner and customer technology services.Management of Network and Platform operations teams in the delivery of projects and business-as-usual technical support.Ensuring staff have appropriate skills, training and career development in alignment with MKOPA’s technology strategy.Planning support schedules, rotas and escalations to support a 24x7x365 operation.Monitoring and assessment of staff performance in support of M-KOPAs technical operations goals.Managing compliance, security, assets and software licensing for M-KOPA’s information technology systems.Providing IT operations functions to offices for the M-KOPA’s standard hardware, software and voice/data network solutions.Creation and maintenance of operational support procedures, manuals, documentation and supporting systems, including service desk, monitoring, asset management and service reporting.Reporting on business-as-usual operational performance to senior management, including SLA compliance, incidents, root cause analyses and technical operations projects.Bachelor’s degree or higher in an information technology related subject.Minimum of 10 years’ experience working in operations management or related technology field, with at least 3 years in a senior supervisory capacity.Demonstrable record of delivery of complex outcomes on time and to budget.Experience in delivering managed services using formal methods such as ITIL or COBIT.Experience in implementing and running service desk or helpdesk operations, including personnel management and ticketing systems.Knowledge of networking, security and voice/data technologies and solutions from major vendors, e.g. Cisco, 3CX, Avaya.Experience of designing and implementing service monitoring and reporting systems such as System Center, NAGIOS, PRTG or equivalents.Demonstrable experience of working in complex, multi-vendor, multi-technology environments for the delivery of technical operations services.Experience in running IT management / office technology services including PC/LAN/Server implementation, maintenance, troubleshooting and end-user support.Experience of running a gated process for operational system maintenance and change management.Knowledge and practical experience of working with the Microsoft technology stack, including current / recent versions Windows Server, SQL Server, Active Directory and related technologies.Practical knowledge / experience in:Implementing solutions using cloud-computing services from the major cloud service vendors – Amazon, Microsoft, Google.Software development, deployment and change management.Database administration and database performance management.Running formal performance and capacity management processes for server and network resources.Linux or other *NIX operating systems implementation and management.Mobile worker solutions and mobile device management in a corporate setting.Cloud-based productivity solutions such as Google Apps or Office 365.Strong sense of ownership and proactive problem resolutionStrong communicator able to manage teams across time zones and culturesAbility to get others to do things on timeExcellent interpersonal skillsTeam building skillsAnalytical and problem solving skillsDecision making skillsEffective verbal and listening communications skillsAttention to detail and high level of accuracyRemuneration: Competitive covering a monthly salary, performance bonus and medical benefits reflective of the candidate’s experience and skills.To apply, send an updated detailed copy of your CV and a cover letter expressing why you feel you would be an excellent candidate for the role to applications@m-kopa.com with the email title “Head of Technical Operations 1114”

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November 11, 2014
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Malaysia: Senior Business Manager, Technical Support Facility (TSF)

Senior Business Manager, Technical Support Facility (TSF) | ReliefWeb Skip to main content Labs Blog Mobile Twitter Facebook YouTube Google plus RSS About Us Help Login / Register HomeUpdatesCountriesDisastersTopicsOrganizationsJobsTraining Print27 Oct 2014Senior Business Manager, Technical Support Facility (TSF)JobfromInternational Planned Parenthood Federation—Closing date: 15 Nov 2014 Download DOC (906.5 KB), Download DOCX (21.35 KB)

With funding from the Joint United Nations Programme on HIV and AIDS (UNAIDS), IPPF ESEAOR is operating a regional Technical Support Facility for HIV and AIDS covering Asia and the Pacific (TSF AP) and is looking for committed and dynamic individual to fill the position of:

SENIOR BUSINESS MANAGER

Responsibilities:

Efficient and effective functioning of the Contracts, Finance and Administration systems of the Technical Support Facility (TSF)Ensuring compliance with IPPF and UNAIDS accountability requirementsMaintaining and updating the TSF operations manuals and standard operating proceduresEnsuring timely, accurate and complete financial reportingAssisting the TSF Director with development of work plans, budgets and log frames

Requirements:

A Degree in Management or Administration or equivalentMinimum 10 years managerial and NGO experience in the relevant fieldExperience and competence in office managementStrong process and systems management skillsKnowledge of and/or experience in administration of technical assistanceSome knowledge of HIV and AIDS issues in the Asia and Pacific Region

The post of Senior Business Manager will be on fixed term contract until 31 December 2015. Salary will be commensurate with experience and qualifications.

How to apply:

Applications to be submitted by 5 p.m. Malaysian Time on 15 November 2014 to: THE REGIONAL DIRECTOR, IPPF ESEAOR, No. 246 Lorong Enau off Jalan Ampang, 50450 Kuala Lumpur, Malaysia. Tel: +603-42566122, Fax: +603-42566386

OR Email: jobs@ippfeseaor.org

Detailed job description and Application of Employment Form are attached.

IPPF is committed to equal opportunities and cultural diversity. Candidates from all sections of the community are welcome to apply. Please note that IPPF has a Protection of Children, Young People and Vulnerable Adults policy in place and you will be bound by this policy if recruited.

Job ID: #703126 Training categories: Management Country: Malaysia City: Kuala Lumpur Organization: International Planned Parenthood Federation Theme: HIV/Aids Job years of experience: 10+ years Job type: Job How to apply HomeUpdatesCountriesDisastersTopicsOrganizationsJobsTraining About Us Help Informing humanitarians worldwide. A service provided by OCHA

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October 12, 2014
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Brunei Darussalam: Disaster Risk Reduction & Education Technical Advisor - ASEAN School Safety Initiative (ASSI)

Disaster Risk Reduction & Education Technical Advisor - ASEAN School Safety Initiative (ASSI) | ReliefWeb Skip to main content Labs Blog Mobile Twitter Facebook YouTube Google plus RSS About Us Help LoginRegister HomeUpdatesCountriesDisastersTopicsOrganizationsJobsTraining Print01 Oct 2014Disaster Risk Reduction & Education Technical Advisor - ASEAN School Safety Initiative (ASSI)Job—Closing date: 20 Oct 2014

About the Programme

Save the Children is an independent child rights development organisation, and is a member of an international non-government organisation (INGO) consortium called the ASEAN Agreement on Disaster Management and Emergency Response (AADMER) Partnership Group (APG), led by Oxfam GB, comprising of Save the Children, Plan International, World Vision, Child Fund, Help Age, and Mercy Malaysia. This consortium has developed a work plan that aims to strengthen ASEAN in implementing AADMER. The implementation of the Safe School activities and the integration of disaster risk reduction (DRR) in Education have been identified as two sub-components of the AADMER Work Programs for 2010-2015. This has resulted in the current ASEAN School Safety Initiative (ASSI).

Plan International has been designated by the APG to lead the ASEAN Safe School Initiative (ASSI), which has been endorsed and approved by ASEAN. Implementing partners are Plan International, Save the Children, World Vision, and Mercy Malaysia. In addition, relationships regionally through the Asia Pacific Coalition for School Safety ensure engagement with other school-safety stakeholders in the region, including IFRC, UNESCO, UNICEF, UNISDR and others.

The specific objectives of ASSI are to: 1) increase funding, tools, local expertise and guidance for the Safe Schools Initiatives in the ASEAN region; and 2) improve capacities at national level through inter-agency collaboration and the use of the Comprehensive School Safety Framework.

The ASSI project will benefit from the combined extensive experience of APG members in DRR and education and wider humanitarian work in the targeted countries and at regional level. This includes their existing presence and influence in shaping the delivery and strengthening the capacity of national policies and institutions with regards to school safety. The capacity to secure greater coordination and capitalise on each agency's work in this area will ensure wider impact and outreach for the project's interventions. Both Plan and Save the Children and other ASSI partners' engagement in the APG will ensure project outputs and learning are shared at the ACPF regional coordination mechanisms.

Save the Children engages with national and sub-national authorities to support their education sector development goals and applying the Comprehensive School Safety Initiative framework develop support for global and regional collaboration for advocacy and standards, and to establish research priorities and research-practice linkages. We are represented on the Global Alliance for Disaster Risk Reduction and Resilience in the Education Sector's Steering Committee, and co-lead the School Disaster Management Working Group and the Ad Hoc Task Force on CSS Indicators. Over the past nine years, Save the Children has implemented more than 130 school safety programs in 49 countries worldwide, with significant activities and outcomes in DRR and Education and combined budgets of almost $60m USD. Three quarters of these began after 2008. Collectively these programs have reached nearly one million children making Save the Children a significant DRR in education agency across the region. Almost two-thirds of the total numbers of projects were implemented in Asia, with half of them in Southeast Asia.

About the Role

We are looking to recruit a Technical Advisor (TA) as part of the ASSI Project Management Team (PMT) to support the development and implementation of the ASSI, helping support strategies to go to scale with risk reduction and resilience in the education sector through at least December 2015. Key objectives which the TA will lead include the development and adoption of standards, tools, and approaches to support ASEAN and individual countries in developing, implementing, monitoring and evaluating indicators and minimum standards for school safety. The Technical Advisor works in close collaboration with ASSI Technical Committee and other key stakeholders such as Asian Coalition for School Safety.

You will have

Ability to problem-solve, multi-task, determine priorities, take initiative, and work independently and in multi-cultural settingsStrong interpersonal, oral and especially written communication skills, including strong public speaking skills and experienceDemonstrated leadership skills across a range of diverse stakeholders in a complex environmentDemonstrated strategic planning skills, along with monitoring and evaluationAbility to focus analysis at a sector levelAbility to influence & negotiate a range of diverse stakeholdersRapport building, networking & relationship building abilitiesHighly developed verbal and written communication skillsProven project management skillsFluency in written and spoken EnglishHigh levels of computer proficiency including MS packagesSignificant direct experience of designing DRR & Education programs for an international organisation, preferably in a management role in both development and emergency contextsProven track record for the successful implementation of DRR & Education programs in development contexts preferably in ASEAN countriesUnderstanding of risk reduction and resilience issues and challenges in South East Asia region.Experience in program design and proposal development for bi- and/or multilaterals, and/or GovernmentExperience in representation with national governments, international bodies, and donorsExperience designing and leading trainings and capacity building exercises for diverse target audiences (partners including governments, country office staff, headquarters staff, others).Demonstrated experience in monitoring project implementation, technically and financially.Understanding of processes for adaptation and localization of social and behavior change communications materialsSound understanding and experience of the child rights approach to development.Expertise in child centred approaches to DRR desirable.Knowledge and experience of DRR frameworks in large INGOs desirable.Knowledge of developing and implementing DRR advocacy strategies desirable.How to apply:

To apply, please submit your cover letter and Resume via our careers page: http://www.savethechildren.org.au/about-us/careers.html

Job ID: #696190 Country: Brunei DarussalamCambodiaIndonesiaLao People's Democratic Republic (the)MalaysiaMyanmarPhilippinesSingaporeThailandViet Nam Theme: Disaster Management Job years of experience: 5-10 years Job type: Job

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