Customer Service Representative - Cantonese Speaker

• Handle incoming calls (inquiries, orders, complaints, etc.)


• Places outbound calls (account status, complaints, collections, etc.)


• Proactively follow-up with customers and improve customer experience from time-to-time.


• Take charged to resolve customer complaints, feedback and compliments, liaising with other teammates as required.

Requirements:

• Have customer service related experience 客服相关经验


• Able to read and speak in Cantonese (Handling Hong Kong account) 通晓粤语，以粤语阅读和沟通。（此职务将与香港客户沟通）


• Able to write in Chinese.通晓中文书写。


• Required to have at least Diploma or Certificates level（至少拥有文凭或以上的相关学历）

*Only open to local Malaysian that able to speak in Cantonese, read and write in Chinese

For more info, please call us at 03-7118 3988 or drop us an email at enquiry@techsap.com. Thank You.