Client Representative (Public Sector) - Petaling Jaya, SGR

Job Description

As a Client Representative in Public Sector:

* You are responsible for the client relationship with a few Public Sector clients

* You are the integrator of IBM providing one face, one IBM strategy for the client, responsible for overall revenue, profit and client satisfaction.

* You are involved in the development of the overall account plan and have primary responsibility for identifying & prioritizing opportunities, and developing solutions primarily in the software and services areas, be it with internal or external parties.

* Understands the client’s organization and develops and executes a relationship plan to address both IT and Line-of-Business organizations.

* Builds relationship with the client’s leadership team earning a reputation as one of the client’s trusted business advisors.

* Demonstrates a high level of business acumen and applies a thorough understanding of the client’s business, organization, strategy and financial position.

* Skilled in consultative selling involving business partners, solution vendors as appropriate, with a deep understanding of the client’s needs and IBM business & brand strategies, IBM capabilities and how these translate into solutions and value for the client.

* Understands and navigates IBM to identify, acquire and coordinate a team of critical resources (internal and/or external) needed to address client needs.

* Plan and facilitate and/or conduct complex negotiations reaching lasting agreements and commitments.

Requirements:

* Bachelor’s Degree with at least 10 years of working experience

* At least 5 years experience in IT Sales and Account Management

* At least 5 years experience in Client Relationship

* At least 5 years experience in Public Sector

* English: Fluent

Required Technical and Professional Expertise

na

Preferred Technical and Professional Experience

na

Required Education

Bachelor’s Degree

Preferred Education

Bachelor’s Degree

Travel Required

Up to 50% or 3 days a week (home on weekends – based on project requirements)

Is Extensive Time Away From Home Required?

No

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Eligibility Requirements

na

Primary job category

Sales

Growth Play

None