Customer Service
Customer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems.
Customer Service Representative Job Duties:
· Attracts potential customers by answering product and service questions; suggesting information about other products and services.
·· Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
· Recommends potential products or services to management by collecting customer information and analyzing customer needs.
· Prepares product or service reports by collecting and analyzing customer information.
· Contributes to team effort by accomplishing related results
TRAINING WILL BE PROVIDED
Customer Service Representative Job Duties:
· Attracts potential customers by answering product and service questions; suggesting information about other products and services.
·· Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
· Recommends potential products or services to management by collecting customer information and analyzing customer needs.
· Prepares product or service reports by collecting and analyzing customer information.
· Contributes to team effort by accomplishing related results
TRAINING WILL BE PROVIDED
Interested Candidates please forward resumes to enquiry@altairaa.com.my
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