TEM Analyst - Cyberjaya SGR

Company Description

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Job Description

The TEM analyst is responsible for providing TEM services to several key internal and commercial account teams. The position entails end to end responsibility for the management of Telecommunication costs, working with the vendors and clients to resolve any related issues. Key duties include management of vendor relationships, report development and analysis, and responding to customer requests.

Responsibilities include :

* To perform invoice analysis to identify billing error, discrepancies and opportunities for savings

* Investigate telecom usage charges with the help of invoices and customer service representative

* To prepare and ensure month end activities are executed on timely basis. i.e. *(i) Prepare system charge back departmental journals, do relevant bill/ledger reconciliations & Telco accruals, work with Suppliers on ensuring current aging debts are resolved.

* (ii) Prepare Monthly Reports as required

* Resolve Telco and business groups queries related to invoices and payments information on timely basis.

* Run and analyze reports for example other vendor billing, Pricing inconsistency, and include them in issue tracker called Audit status report.

* To liaise with Clients and Internal IBM representative during US hours and chase Vendors on invoice discrepancy/disconnections notice.

* To maintain a telecom inventory database (MACD: Move, Add, Change, Disconnection)

* Perform other duties as and when delegated i.e. review of analyst processing during stabilizations period, back-up function, business process improvement initiatives and ad-hoc projects.

Qualifications

Requirements:

* Must posses at least 2 years experiences in accounting (Account Receivable, Account Payable, invoicing and etc).

Additional Information

Client Innovation Center (CIC)