Fulfillment Professional - Petaling Jaya, SGR

Job Description

The Accounts Receivable Collection Specialist/Analyst is primarily responsible for ensuring the timely collection of company receivables. This position interfaces with clients and internal teams (Sales, operations, etc) relating to billing and past-due receivable issues.

Responsibilities:

-Contact clients to communicate new invoices and to collect past due amounts

-Professionally handle all incoming calls from clients including returning the calls and expediting requests in a timely manner

-Collaborate with various teams such as Sales and Billing to eliminate all obstacles that are holding up payment and escalate unresolved issues, tracking to final resolution

-Identify disputes and log them into Accounts Receivable system to the right action owner

-Weekly and ad-hoc reporting as required to Management on past-due receivables

-Perform financial adjustments in Accounts Receivable system

-Maintain up-to-date listing of client contacts

-Take required actions per Business Analytics program recommendation

-Perform account reconciliation with client

-Perform refund to clients

-Be involved with or lead special projects as time or capabilities allow

Requirement:

-Background in Business Administration, Finance, Communication, Accounting or other related disciplines

-Organized, with an ability to prioritize time-sensitive assignments

-Positive and proactive attitude

-Strong communication skills

-Proficient in English (speaking and writing)

-Analytical and problem solving skills

-Proficient in general office productivity software

Required Technical and Professional Expertise

na

Preferred Technical and Professional Experience

na

Required Education

Non-Degree Program

Preferred Education

Bachelor’s Degree

Travel Required

No Travel

Is Extensive Time Away From Home Required?

No

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Eligibility Requirements

na

Primary job category

Supply Chain

Growth Play

None