Accounts Receivable and Collections - Petaling Jaya SGR

Company Description

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Job Description

The Accounts Receivable Collection Specialist/Analyst is primarily responsible for ensuring the timely collection of company receivables. This position interfaces with clients and internal teams (Sales, operations, etc) relating to billing and past-due receivable issues.

Responsibilities:

-Contact clients to communicate new invoices and to collect past due amounts

-Professionally handle all incoming calls from clients including returning the calls and expediting requests in a timely manner

-Collaborate with various teams such as Sales and Billing to eliminate all obstacles that are holding up payment and escalate unresolved issues, tracking to final resolution

-Identify disputes and log them into Accounts Receivable system to the right action owner

-Weekly and ad-hoc reporting as required to Management on past-due receivables

-Perform financial adjustments in Accounts Receivable system

-Maintain up-to-date listing of client contacts

-Take required actions per Business Analytics program recommendation

-Perform account reconciliation with client

-Perform refund to clients

-Be involved with or lead special projects as time or capabilities allow

Requirement:

-Background in Business Administration, Finance, Communication, Accounting or other related disciplines

-Organized, with an ability to prioritize time-sensitive assignments

-Positive and proactive attitude

-Strong communication skills

-Proficient in English (speaking and writing)

-Analytical and problem solving skills

-Proficient in general office productivity software

Qualifications

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Additional Information

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