TELEPHONE OPERATOR

Responsible for providing high standards of friendly, helpful, accurate, and efficient service of the hospitals’ telecommunication system including maintaining, monitoring and safeguarding its record confidentiality at all times.

Duties & Responsibilities:-
 

1.Reports to work station 10 minutes before the start of shift in a high
   standard of personal grooming as specified in the front office grooming
   guidelines.

 
2.To participate in shift rotation according to telecommunication section duty
   roster.
 
3.To answer all telephone calls courteously (using standard Telephone
    verbiage) and to channel them to the appropriate departments.

4.To connect all internal and external calls.

5.To undertake any other duties as may be assigned by your superior from
    time to time. 

Job Requirement:-

• Minimum SPM or equivalent.


• 1-year relevant working experience, preferably in hospitality / healthcare industry or related environment.


• Able to work on shifts & nigh shifts.


• Knowledge of handling telecommunication switchboard is preferable.


• Good communication skills.


• Ability to communicate in Bahasa Malaysia & English.

Note: Interested candidates may submit their resume to my.gkl.careers@parkwaypantai.com