Senior ERP Lead

SENIOR ERP LEAD
 
Main Objectives:
– Technical Support for ERP Applications
– Business Users Support
– Leading A Team
 
Challenges:
– Understanding the Business process
– Understanding Local ERP / TASK HUB
 
Responsibilities:

• Responsible for collection, analysis and documentation of business requirement associated with ERP system.


• Leads/Coordinates ERP implementation, enhancement, drive quality support and project delivery.


• Manage external consultancy resource to support ERP customization driven by business needs.


• Establish / Maintain Change Management process around ERP to comply with Company SOX, IT compliance requirement within the BU’s group in Singapore, Batam and Malaysia.

 
Additional Responsibilities:

• Serves as IT systems liaison within BU for process improvement, business process and system integration, project status reporting, problem reporting and resolution.


• Communicate and work together with the Strategic Business Group AP IT community for the design and implementation of business solutions. Escalate issues when needed.


• Develops and conducts customer training and refresher training courses on need basis


• Participates in the definition and negotiation of contract requirements with suppliers with respect to individual statements of work


• Monitors day-to-day work resulting from supplier relationships, as well as any special projects that may arise as a result of changing business requirements.


• Provides input to the negotiation process for service level agreements with customers and service providers.


• Manage direct reports and supplier partner team.


• Prepares and monitors budget for area of responsibility.

 
Preferred Qualifications: 

• Bachelor’s degree in IT or Technology or Business, or related field.


• Overall 7 Years IT experience and 3 Years in deploying & supporting ERP systems.


• Strong project management capability and PMP or equivalent project management qualification required.


• Have good understanding of ERP deployment methodology.


• Experience of managing multiple, diverse and complex business processes, systems and ability to translate business requirements into IT solutions.


• Consistent and effective use of change management framework, ability to anticipate and execute action plan to proactive drive organization change.


• Working  experience in a matrix environment and with remote team globally.


• Highly team oriented with team player mentality and ability to work collaboratively with IT staff.


• Leadership influence skills and management experience.


• Self-directed, strong business acumen, attention to details, strong problem-solving and decision-making skills.


• Can operate effectively in global networks and across all  Strategic Business Group’s Business Units and is effective at relationship-building at all level of the organization.


• Six Sigma green-belt certified, black-belt desired.


• First-hand experience managing projects – must be able to be hands-on when required.


• Excellent written and oral communication skills for communication to senior management and cross functional team members including users.


• Excellent interpersonal skills required to negotiate priority in a matrix organization.


• Must have strong facilitation skills.


• Influencing, excellent partnering skill, stakeholder management.


• Be a self-starter, achieving great results with minimum supervision.


• Strong customer focus and partnership with business.


•  Experience with TASK HUB highly desirable, SAP preferred.

Ø  Primary Location : Malaysia, KL or JB
Ø  Travel : Yes, 10% of the time / Singapore or Domestic (JB) Rarely
Ø  Team – 2 members
§  Johor – ERP
§  1- Indonesia – ERP

For more information, please call: +603-2116 5979