Recruitment Manager - Kuala Lumpur

job description

About the company

Our client is awarded as the best contact centre in Asia Pacific in 2014. Headquartered in Singapore and with presence in Malaysia, Thailand, Hong Kong and Indonesia. They serve organizations in financial, IT, airline, luxury and telecommunication sectors, we specialize in generating high sales growth, improving call centre performance and profit generating customer service.

About the role

Reporting to the HR Manager, you will be responsible for overseeing recruitment team. Some of the incumbent’s key accountabilities include:

• Designs, develops and maintain the recruitment process in the organization (including its description,recruitment measurement definitions, regular measurement reporting, taking proper actions to close gaps)


• Designs the selection matrix for choosing the optimum recruitment channel and recruitment source


• Explores the market best practices in the recruitment and staffing and implement appropriate best practices in the organization


• Builds a quality relationship with the internal customers and external recruitment agencies


• Prepare necessary documents, job description, screen tests and interview questions for the organization


• Keep records of candidate interviews and report them to recruitment managers


• Participate at recruiting events when the manager cannot attend


• Maintain the internal CV-s database


• Schedule and organize interviews with suitable candidates


• Manages and develops the team of Recruiters

Skills & Experiences

• You should possess a Bachelor’s Degree


• Preferably has a certification with COPC or PMP

• You should possess at least 8 years of relevant working experience.

• Have managed a team of 10


• Experience in recruiting foreign workers and familiar with work permit process


• Excellent negotiating skills


• Good analytical skills


• Excellent communication and presentation skills

Successful applicants can expect a dynamic career in a meritocratic environment and an excellent career rotation strategy from an industry giant in the market

Skills

recruitment consulting, headhunting, talent acquisition, PMP, COPC