Coordinator, Expedia Local Expert (LX) Supplier Support
Expedia Local Expert (LX) line of business makes thousands of activities and services including theme park tickets, theater shows, sightseeing tours, attractions, adventures, transfers, spa products and other services in hundreds of destinations around the world available online & offline.
The Coordinator - LX Supplier Support will work directly with LX suppliers to resolve day -to-day problems such as invoicing, inventory, stop sells, general enquiries and manage supplier relations specific to pricing, accounting discrepancies and customer escalations from call centers through phone and email interaction.
Specific responsibilities include:
The Coordinator interacts daily with external supply partners and internal Expedia teams to help resolve supplier issues as they arise.
• Assist supply partners with amendments to their offers on the various company systems
• Assist with the maintenance of a supplier database including Pricing, Inventory, Stop Sells, Accounting, Customer Complaints, Notifications, Cancelations
• Successfully gather and analyze information in supplier case management
• Makes effective decisions within his/her authority supporting Expedia customers and suppliers, escalate as necessary
• Manage accounting issues when surfaced by supplier or Expedia Accounting
• Proactively manage rate renewal and insurance projects and ongoing rate changes and insurance updates within company systems
• Assist with supply contract negotiation/amendments and insurance tracking for new and existing suppliers.
• Assist with Ad hoc projects
• Partner with peers and manager to insure departmental metrics are achieved
• Maintain and promote a high level of internal and external customer satisfaction by using professional, positive communication skills and accurate response to email and phone communications
• Be highly effective in managing multiple projects simultaneously
• Provide solutions to the suppliers and provide any additional supplier service /education as needed.
• Flexibility and willingness to assist where and when needed as directed by your Manager

Core Competencies:
- Customer Focus- Works to understand both internal and external customer needs and develop plans to meet them.
- Relationship Building- Must be able to earn trust of suppliers so they think of us first when the make a change or have situations come up that will impact our sales.
- Problem Solving- Must be able to think through complex problems, analyze data and identify root causes and take appropriate action to eliminate future issues.
- Multi-Tasking- Manage multiple competing and shifting priorities across the portfolio in combination with current projects.
- Personal Effectiveness- Must feel a strong sense of ownership to each assigned project or initiative and work it through to best possible outcome.
- Focusing on what is best for our customers, Expedia and our partners.
- Adapts well to and is energized by change
Requirement/qualifications:
• Highly organized and detail oriented with a very strong attention to details and outstanding analytical and problem solving skills
• Highly efficient internet and phone skills including MS Office programs : Outlook, Word and Excel
• Ability to excel in a fast paced, constant changing environment
• Independently driven to learn new applications, technologies, and skills
• Travel industry background with customer service support experience are preferred
• Schedule flexibility required
• Reliability is a must
• Fluency in English (written and spoken) required
• 2+ years of related experience

*LI - TS1
NET:MYS

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Sejarah Universiti Pertahanan Nasional Malaysia (UPNM) bermula dengan penubuhan Akademi Tentera Malaysia (ATMA) pada 1 Jun 1995 sebagai organisasi yang bertanggungjawab menjalankan program pengajian di peringkat Sarjana Muda dan latihan ketenteraan kepada Pegawai Kadet Angkatan Tentera Malaysia (ATM). Peranan ATMA kemudian diperluaskan dengan menjadikannya sebagai UPNM yang diwartakan pada 10 November 2006.
UPNM kini mempelawa warganegara yang berkelayakan untuk mengisi kekosongan jawatan seperti berikut:

1. Jurutera / Juruukur Bahan J52

Tarikh tutup permohonan pada 21 Disember 2014
Lokasi : Kuala Lumpur
Sektor: Kerajaan

CARA MEMOHON
i. Pemohon perlu mengisi Borang Permohonan Jawatan Bukan Akademik (UPNM/PEND-02). Borang tersebut boleh di dapati di laman web http://www.upnm.edu.my/. Borang yang lengkap diisi perlu diserta bersama salinan dokumen/sijil yang diperlukan.

ii. Permohonan yang telah lengkap hendaklah di alamatkan kepada:-

Unit Perjawatan dan Pengambilan (Bukan Akademik)
Bahagian Sumber Manusia
Jabatan Pendaftar
Universiti Pertahanan Nasional Malaysia
Kem Sungai Besi
57000 Kuala Lumpur

iv. Jawatan yang dipohon hendaklah ditulis di penjuru atas sebelah kiri sampul surat.
v. Sila kemukakan pada atau sebelum tarikh tutup permohonan.
vi. Hanya calon yang di senarai pendek sahaja akan dipanggil temu duga. Pemohon yang tidak menerima apa-apa jawapan dalam masa enam (6) bulan selepas tarikh tutup iklan adalah dianggap tidak berjaya.
4. Tarikh tutup permohonan jawatan adalah pada 21 Disember 2014 (Ahad)

Peringatan
Permohonan yang tidak lengkap dan tidak memenuhi syarat tidak akan diproses dan dianggap tidak berjaya.

Muat turun iklan jawatan disini

Syarat-syarat permohonan disini

Muat turun borang permohonan jawatan disini

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Coordinator, Expedia Local Expert (LX) Supplier Support - Japanese Speaking- ( Fixed Term Contract)
Expedia Local Expert (LX) line of business makes thousands of activities and services including theme park tickets, theater shows, sightseeing tours, attractions, adventures, transfers, spa products and other services in hundreds of destinations around the world available online & offline.
The Coordinator - LX Supplier Support will work directly with LX suppliers to resolve day -to-day problems such as invoicing, inventory, stop sells, general enquiries and manage supplier relations specific to pricing, accounting discrepancies and customer escalations from call centers through phone and email interaction.
Specific responsibilities include:
The Coordinator interacts daily with external supply partners and internal Expedia teams to help resolve supplier issues as they arise.
• Assist supply partners with amendments to their offers on the various company systems
• Assist with the maintenance of a supplier database including Pricing, Inventory, Stop Sells, Accounting, Customer Complaints, Notifications, Cancelations
• Successfully gather and analyze information in supplier case management
• Makes effective decisions within his/her authority supporting Expedia customers and suppliers, escalate as necessary
• Manage accounting issues when surfaced by supplier or Expedia Accounting
• Proactively manage rate renewal and insurance projects and ongoing rate changes and insurance updates within company systems
• Assist with supply contract negotiation/amendments and insurance tracking for new and existing suppliers.
• Assist with Ad hoc projects
• Partner with peers and manager to insure departmental metrics are achieved
• Maintain and promote a high level of internal and external customer satisfaction by using professional, positive communication skills and accurate response to email and phone communications
• Be highly effective in managing multiple projects simultaneously
• Provide solutions to the suppliers and provide any additional supplier service /education as needed.
• Flexibility and willingness to assist where and when needed as directed by your Manager

Core Competencies:
- Customer Focus- Works to understand both internal and external customer needs and develop plans to meet them.
- Relationship Building- Must be able to earn trust of suppliers so they think of us first when the make a change or have situations come up that will impact our sales.
- Problem Solving- Must be able to think through complex problems, analyze data and identify root causes and take appropriate action to eliminate future issues.
- Multi-Tasking- Manage multiple competing and shifting priorities across the portfolio in combination with current projects.
- Personal Effectiveness- Must feel a strong sense of ownership to each assigned project or initiative and work it through to best possible outcome.
- Focusing on what is best for our customers, Expedia and our partners.
- Adapts well to and is energized by change
Requirement/qualifications:

•Good Japanese language skills (written and spoken) is a must. Knowledge of other language(s) is an added plus.
• Fluent in English
• Highly organized and detail oriented with a very strong attention to details and outstanding analytical and problem solving skills
• Highly efficient internet and phone skills including MS Office programs : Outlook, Word and Excel
• Ability to excel in a fast paced, constant changing environment
• Independently driven to learn new applications, technologies, and skills
• Travel industry background with customer service support experience are preferred
• Schedule flexibility required
• Reliability is a must
• 2+ years of related experience

*LI - TS1
NET:MYS

View the original article here

View the original article here

View the original article here

View the original article here

View the original article here

Pos Malaysia Berhad is a Public Listed Company on the Main Board of Bursa Malaysia. We employ more than 16,000 people, at more than 700 outlets, reaching more than 6 million addresses nationwide.With a solid financial standing, we continue to deliver to our stakeholders the good performance that is expected of us, year in and year out.
We are now accelerating our transformation journey and we are looking for highly dynamic professionals who are results driven to join us in the following positions:

We are now accelerating our transformation journey and we are looking
for highly dynamic professionals who are results driven to join us in
the following positions:

Available job in Pos Malaysia Berhad for accelerating our transformation journey and we are looking who are results driven to join us in the following positions bellow:

Walk In Interview at Pos Malaysia Berhad :

1. POSMEN NP1

Berikut adalah tarikh, masa dan tempat temuduga:

Temuduga Terbuka : POS MALAYSIA
Jawatan : POSMEN GRED NP1
Tarikh : 8 Dec 2014 (Isnin)
Masa : 8.30 pagi
Tempat : Pejabat Tenaga Kerja Bangi

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The role is based in Penang.

Position Description
The Associate Market Manager is a market-based role responsible for building revenue growth and developing and sustaining strong hotel partner relationships within their assigned markets. This includes negotiating favorable inventory rates and allocations at property level, and driving key activities that support Expedia's revenue goals and strategic objectives. The core focus for this position is to drive revenue and room night performance for a defined area through managing a portfolio of local lodging suppliers in their market in an effort to build a sustainable long term relationship resulting in superior revenue results and inventory supply.

Position ResponsibilitiesDeliver revenue and/or acquisition goals through management of inventory, content, rates and supplier relations through negotiation of best inventory and most strategically competitive rates in the assigned market. Secure inventory through on-going account management during acquisition and renewal
Negotiate and secure market deals, promotions and dynamic rate rules. Coordinate with Point of Sale (POS) to leverage merchandising opportunities and offerings
Evaluate market trends and competitor activity and provide analysis and recommendations to management
Develop and sustain strong partner relationships by delivering superior consulting services and capturing marketing and sales opportunities through regular partner contact and delivering value added services
Provide meaningful performance reporting analysis to partners at the property level to implement win-win solutions in order for the partner and Expedia to achieve market performance and long-term activity goals
Develop and drive sound recommendations/action plans based on insights from data analysis to optimize partner hotels in the Expedia market place and their lodging market overall
Develop a strong network and relationships within the local market in order to leverage appropriate market influencers (e.g. congress and tourism bureau, hotel association etc.) and provide expertise to the local industry
Promote Expedia's full suite of products offerings and key initiatives to partners and educate them on the full use of our products and tools
Act as liaison between partners and other Expedia functional areas to train and educate partners on the various Expedia tools, connectivity solutions, payment and billing alternatives, and other partner facing Expedia systems or services
Coordinate with other Expedia teams and functional areas to create and implement innovative business solutions aimed at building a strong market presence, merchandising, and attractive value propositions
Lead the development and execution of overall market business plans, and ensure Expedia has a long-term business strategy to deepen our position in the assigned market/territory
Other reasonable duties, as assigned

Required Skills & Experience
2-4 years related industry experience and college degree; or equivalent degree in Hospitality or Revenue Management
Demonstrated understanding of how to match market demand and supply
Ability to analyze data and take proper actions without direction
Strong written and oral communication skills; including fundamental presentation skills and the demonstrated ability to articulate ideas clearly and appropriately influence others
Proficiency in Microsoft Word, Excel and PowerPoint
Ability to work and thrive in a multi-tasked, fast paced environment
Proficiency in English. Other language skills may be required depending on the location of the position

Critical Competencies
Relationship Management: Establishes and builds healthy working relationships with partners.
Solution Alignment: Evaluates rates and availability with an understanding of products, services, and the market for the purpose of obtaining favorable arrangements for Expedia.
Sales & Negotiation: Effectively works in a defined market or region, identifying prospective partners, and negotiating successfully in a constructive, consultative, and collaborative manner.
Written & Spoken Communications, Listening, and Influencing: Conveys, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions.
Build & Maintain Teams: Encourages, motivates, and guides individuals and teams in learning and improving effectiveness and develops and improves individual, team, and organizational performance.
Strategy Execution: Develops goals, ideas and initiatives that improve the organization's performance, manage costs, and drive change at all levels.
Drive for Results: Driving high standards for individual, team, and organizational accomplishment; tenaciously working to meet or exceed challenging goals; deriving satisfaction from goal achievement and continuous improvement.

*LI-MB2
LPS-GMM-APAC

View the original article here

View the original article here

Powering the nation for over a decade, Tenaga Nasional Berhad (TNB) is the largest electricity utility company in Malaysia with estimated RM71.4 billion worth in assets. Committed to providing service excellence, our Company is listed on the main board of Bursa Malaysia and employs approximately 28,000 staff to serve a customer base of over seven million in Peninsular Malaysia & Sabah. Today, TNB continues to lead the effort in fostering economic growth & social development in the country.

1. Executive (Library & Quality Management)
2. Principal Researcher

Tarikh tutup permohonan pada 05 Disember 2014

Iklan jawatan dan permohonan secara online disini

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Dewan Bahasa dan Pustaka dengan ini mempelawa warganegara Malaysia yang berkelayakan dan berumur tidak kurang daripada 18 tahun pada tarikh tutup iklan jawatan untuk memohon jawatan yang berikut:

1. Perancang Bahasa S41
2. Pustakawan S41
3. Penolong Pegawai Teknologi Maklumat F29
4. Pengawal Keselamatan KP11
5. Pembantu Operasi N11

Tarikh tutup permohonan pada 15 Disember 2014
Lokasi : DBP, Kuala Lumpur
Sektor : Kerajaan

Muat turun iklan jawatan dan syarat kelayakan disini

Permohonan jawatan secara online melalui SPA8 disini

View the original article here

Background/IRC Summary: The IRC Resettlement Support Center East Asia (RSC) opened in October 2005 to assist refugees seeking permanent resettlement in the United States. RSC assists refugees in completing applications for consideration by the U.S. Department of Homeland Security (DHS) and transmits pertinent information to organizations in the U.S. offering sponsorship arrangements for those granted admission. If an applicant is approved for resettlement, RSC staff guide the refugee through post adjudication steps, including obtaining medical screening exams and sponsorship assurances from U.S. resettlement agencies. Finally, RSC prepares refugees destined for resettlement in the U.S through cultural orientation. The RSC primarily assists refugees in Thailand and Malaysia but also conducts prescreening and DHS support missions in China, Hong Kong, Indonesia and other countries in the region.

Job Overview/Summary: The Deputy Director (DD) of RSC is a senior managerial position and responsible for day to day oversight of all program and operational functions of the IRC RSC project in Malaysia. The DD reports to the Director of the RSC (DRSC) and directly supervises the Program Coordinators, the Operations Coordinator and the Senior Finance Manager. The DD also serves as the point of contact for USRAP partners in Malaysia and plays a key role in the RESC strategic planning process.

Major Responsibilities:

Program Quality and Delivery

Key Partners & Donor Relations

Human Resource Management, Staff Development & Retention

Security & Operations Management

Key Working Relationships:

Other Internal and/or external contacts:

Job Requirements:

Education

Work Experience

Demonstrated Skills and Competencies

Others: Able to travel to locations within East Asia region.

Working Environment: The employee is required to adhere to the "IRC Way" for professional conducts, as well as to be in compliance with all relevant Policies and Procedures while carrying his/her duties.

All other employee terms and conditions shall be as per stipulated in the Employment Contract and/or Employee Handbook.

Please follow this link to apply: http://www.aplitrak.com/?adid=YW5nZWxhdi40NDE4MS4zODMwQGlyYy5hcGxpdHJhay...

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Responsibilities:
•Works directly with Expedia hotel partners (suppliers) in Expedia systems on behalf of market management teams in inventory management and other systems, training and guest support.
•Accesses up to 10 systems at any given time assisting suppliers and customers with resolution of financial questions, lodging or inventory inquiries and guest support.
•Provides customer service support assistance to Expedia guests with general questions.
•Provides support for escalated customer issues including re-accommodation (relocation to a new hotel) with accurate expense tracking and reporting.
•Successfully gather and analyze information in customer or supplier case management
•Assists Hotels with rejected card transactions - reissue credit cards numbers, provide training and usage guidance.
•Review accounting reconciliation data to ensure accuracy of processing.
•Makes effective decisions within his/her authority supporting Expedia customers and suppliers, escalate as necessary.
•Investigates and takes action to meet Expedia's needs.
•Growing functions in support of suppliers and customers - inventory management services, data entry, and training.
•Exercises good judgment in decision-making on behalf of customer and supplier relationship management
•Responsible for greeting customer in a courteous, friendly and professional manner according to company procedures.
•Responsible for guests relocations of hotel accommodations.
•Escalated Issues: Credits, Stop Sells, Closing Allotments, etc
•Maintain and promote excellent client relations by managing a prompt and accurate response to email and phone communications.
•Book/change/cancel reservations for lodging properties and provide necessary follow through.
•Be highly effective in managing multiple projects simultaneously.
•A problem-solver who can make independent decisions, be able to actively listen, and communicate clearly and concisely
•Maintain acceptable quality scores on all calls.
•Maintain acceptable level of performance.
•Provide solutions to the customer and provide any additional customer service /education as needed.
•Flexibility and willingness to assist where and when needed as directed by your Supervisor.

Qualifications:
•Fluent proficiency & comprehension in Indonesian is required and English (preferred). Knowledge in other APAC language(s) is an added plus.
•Highly organized and detail oriented with a very strong focus on process, trends, and root cause analysis
•Highly efficient internet and phone skills, MS Office programs and highly proficient/comfortable with computers
•Ability to handle difficult or irate customers effectively; ability to set expectations and deliver information in a positive way
•Strong ability to multi-task while effectively communicating with partners/customers
•Strong time management skills
•Ability to develop effective solutions to difficult problems or situations
•Is confident about his/her ability to contribute effectively
•Independently driven to learn new applications, technologies, and skills
•Responds effectively under stressful situations
•With guidance, learns quickly on the job
•Takes responsibility for his/her actions and is receptive to constructive criticism
•Professional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experience
Work Experience and Education Guidelines:
•Travel industry background with customer service support experience (preferred)
•Familiar with accounting terms and further financial operations will be an asset
•Previous experience in customer care position (preferred).
•University Degree (required)
•High School Degree or GED (required)
•Microsoft Office application skills, including Outlook, Access, and Excel
•Fluency with internet, computer usage and web-based application skills

Core Competencies:
Customer Focus - Agents are required to handle escalated customer
situations, relocating guests from their original hotel to
another hotel due to supplier not accommodating
reservation.
Relationship Building - Agents are required to work with Market Management
on high profile and expensive relocations in order to
minimize Expedia's cost

*LI-TS1

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