ANZ HW Customer Fulfillment Representative - Petaling Jaya, SGR

Job Description

1. Supports end to end hardware order management for business partner and direct customer for Australia / New Zealand region which includes order, delivery, billing and installation management

2. Ensure timely follow ups to maintain the billing timeliness, billing accuracy and dispute resolution

3. Perform billing request and billing management activities for internal hardware team

4. Ensure compliance to all audit guidelines and adhere to all established processes.

5. Assume additional responsibilities as required.

 

Required Technical and Professional Expertise

NA

Preferred Technical and Professional Experience

NA

Required Education

Non-Degree Program

Preferred Education

Bachelor’s Degree

Travel Required

No Travel

Is Extensive Time Away From Home Required?

No

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Eligibility Requirements

NA

Primary job category

Supply Chain

Growth Play

None