Microfinance Institution Operations Manager Job in Nairobi Kenya (KES 50K - 80K)

An exciting opportunity has arisen with our client, a unique microfinance institution offering micro credit solutions, to positively transform the lives of their customers and other stakeholders. They seek to hire a dynamic individual to fill the role of an operations manager.

Job Purpose: The incumbent will lead and supervise all lending functions and banking services of the institution. In addition, they will oversee company functions including operations, business development, systems and processes.

Develop and implement operational systems in place and monitor the institution’s operations manuals making appropriate recommendations regarding the need for changeResponsible for delivering budgeted results for the institution.Co-ordinate the institution activities and handle all operational issues including computerization, change management and balancing of books.Prepare monthly and other periodic operational reports for the Managing Director.To ensure the institution operations are running smoothly.Liaise with the Financial Controller to ensure timely preparations of annual budget, quarterly budget review, forecasts and business plans.Develop business relationship with potential customers as well as existing customers with the view to strengthening the institution’s customer relationship baseAnalyze the business environment and make recommendations on the development of new products and enhance existing products to grow the institution’s customer base and outreach.Develop strategies to minimize customer complaints and suggest ways of managing the public image of the institution.Provide on-the-job training to all departmental staff, including new recruits and existing staffAny other duties and responsibilities which may be assigned from time to meet the objectives of the institution.Degree in Banking, Business Administration, Operations Management. 3 - 5 years' management experience in banking/ lending or microfinance industryKnowledge of the Microfinance and/or Banking industry High level of numeracy to evaluate complex statistical financial information.Strong managerial, business development, analytical and research skillsStrong leadership qualities with a proactive, results- oriented and Excellent oral, written communication and presentation skillsExcellent computer skills and working knowledge of banking software is a plus. Flexible, adaptive and versatileGood interpersonal and strong team building skillsAbility to manage, motivate and lead a teamIf you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Operations Manager – Microfinance 50 – 80k)  to vacancies@corporatestaffing.co.ke before 11th December, 2014.
Kindly indicate current/last salary on your CV
N.B: We do not charge any fee for receiving your CV or for interviewing
Only candidates short-listed for interview will be contacted.

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