Service Delivery Manager - Cyberjaya, SGR

Job Description

• Must have excellent organizational and communication skills, can lead process execution for the account, influence others to comply and deliver on time.


• 5 plus years experience technical background in UNIX, INTEL, Database, Application and Network (Operations, system support, programming Analytical thinker/problem solver), Process oriented, ITIL certification.


• Able to take initiative, work independently and demonstrate interpersonal and communication skills Email communications Personal communications skills (English) Technical Writing Skills (Team Documentation) Crisis Management Skills

Required Technical and Professional Expertise

* Excellent organizational and communication skills

* Lead process execution for the account, influence others to comply and deliver on time

* 5 plus years experience technical background in UNIX, INTEL, Database, Application and Network

* Crisis Management Analysis

Preferred Technical and Professional Experience

* Excellent organizational and communication skills

* Lead process execution for the account, influence others to comply and deliver on time

* 5 plus years experience technical background in UNIX, INTEL, Database, Application and Network

* Crisis Management Analysis

Required Education

Bachelor’s Degree

Preferred Education

Bachelor’s Degree

Travel Required

No Travel

Is Extensive Time Away From Home Required?

No

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Eligibility Requirements

* Lead process execution for the account, influence others to comply and deliver on time

* 2-3 plus years experience technical background in UNIX, INTEL, Database, Application and Network

* Crisis Management Analysis

Primary job category

Technical Services

Growth Play

None