Marketing Communications Manager

• Responsible for the efficient running of the department in line with Hatten Hotel’s corporate strategies and standards


• Develop, implement, monitor, evaluate and manage the hotel’s marketing communications strategy, including advertising, promotions, public relations, graphics and collaterals.


• Develop and manage yearly marketing programmes, events, strategize with relevant business partners to improve and enhance end-user satisfaction and customer retention that translates into sales and visibility for the Hotel.


• Formulate sound positioning and message strategies for communications-related materials and opportunities.


• Negotiate and develop business relationships with relevant MNCs, Airlines, Banks, Credit Cards and other related businesses to foster joint partnerships to enhance the brand


• Recommend strategies on related issues on the Hotel’s e-commerce platforms, database management, loyalty programmes, direct marketing, web marketing and strategies, tactical promotions, sales promotions, food & beverage programmes, identify key markets and segments, and implement relevant programmes to strengthen brand presence.


• Ensure effective implementation of direct marketing strategies to achieve growth and profit objectives for the Hotel / segments and markets.


• To ensure all CSR programs for the hotel are done in a timely manner in conjunction with the festive celebrations 

Requirements

• Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, and Hospitality/Tourism/Hotel Management, Mass Communications or equivalent.


• At least 3 year(s) of working experience in similar capacity in the hotel industry


• Excellent command of English and Bahasa Malaysia (written and verbal).


• Self-starter with good organisation, project planning, methodical and multitasking skills with the passion to deliver quality work while meeting tight deadlines.


• Results driven and able to initiate sales, marketing plans, promotions and activities.


• Good leadership and inter-personal skills


• Must be Malaysian citizens

All applications MUST include updated resume with details of current and expected salary and a recent photograph. Interested candidates may email their resume to kuhendran.indran@hattenhotel.com